Welcome to Swimwear Family! These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing www.swimwearfamily.com, you accept these terms in full.
1. General Information
Swimwear Family is a beachwear retailer specializing in family-oriented swimwear and beach accessories. Our company is located at 1030 Bell Street, San Antonio, US 78229.
2. User Obligations and Responsibilities
2.1 Account Registration
When creating an account or placing an order, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.
2.2 Acceptable Use
You agree not to:
- Use our website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with other users’ experience
- Upload or transmit harmful content
2.3 Age Requirement
You must be at least 18 years old or have parental consent to make purchases on our website.
3. Products and Services
3.1 Product Descriptions
We strive for accuracy in all product descriptions, colors, and sizing information. However, slight variations may occur due to monitor settings and manufacturing processes.
3.2 Product Availability
All products are subject to availability. We reserve the right to discontinue any product without notice.
3.3 Licensing and Branded Products
Certain products featuring licensed characters or brands (such as Disney, Coca-Cola, AC Milan, etc.) are sold under authorized agreements. These products may have additional copyright or trademark notices.
4. Ordering and Payment
4.1 Order Process
Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive an order confirmation email with details.
4.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
4.3 Pricing
All prices are in USD and include applicable taxes unless otherwise stated. We reserve the right to adjust prices at any time.
4.4 Shipping
We offer two shipping options:
- Standard Shipping: $12.95 via DHL or FedEx (10-15 business days)
- Free Shipping: For orders over $50 via EMS (15-25 business days)
Note: We do not ship to certain Asian and remote areas. Delivery times are estimates and may vary due to customs processing.
5. Returns and Exchanges
5.1 Return Policy
We accept returns within 15 days of receipt, provided items are:
- Unworn and unwashed
- With original tags attached
- In original packaging
5.2 Non-Returnable Items
The following cannot be returned:
- Swimwear with removed hygiene liners
- Personalized items
- Final sale items
5.3 Refund Process
Refunds will be issued to the original payment method within 5-7 business days after we receive and inspect your return.
5.4 International Returns
International customers are responsible for return shipping costs. We recommend using a trackable shipping service.
6. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Swimwear Family or its licensors and is protected by copyright and trademark laws.
Licensed products featuring third-party brands (Disney, Coca-Cola, etc.) are used under authorization. You may not reproduce or use these trademarks without permission from the respective owners.
7. Limitation of Liability
Swimwear Family shall not be liable for:
- Any indirect, incidental, or consequential damages
- Delays in shipping beyond our control (customs, weather, etc.)
- Minor variations in product color or sizing
8. Privacy Policy
Your privacy is important to us. Please refer to our separate Privacy Policy for information about how we collect, use, and protect your personal data.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Continued use of our website after changes constitutes acceptance of the new Terms.
11. Contact Us
For any questions about these Terms, please contact our customer care team at [email protected].
