Welcome to Swimwear Family, where we bring sunshine to your doorstep! We know you’re excited to receive your stylish swimwear, so we’ve created this comprehensive delivery guide to explain everything you need to know about getting your favorite family beachwear as quickly and smoothly as possible.
Our Shipping Promise
At Swimwear Family, we combine global reach with our signature Texas-sized care. Whether you’re ordering our exclusive Disney© collaboration pieces or our fun Pac-Man© prints for the kids, we handle every order with the same attention to detail that goes into designing our swimwear.
Good to know: All orders are processed within 1-2 business days from our San Antonio headquarters. Processing time may be slightly longer during peak seasons or for custom/special edition items.
Shipping Options
We offer two convenient shipping methods to suit your needs:
Carrier: DHL or FedEx
Delivery Time: 10-15 business days after dispatch
Cost: $12.95 USD
Carrier: EMS
Delivery Time: 15-25 business days after dispatch
Cost: FREE on orders over $50
*Delivery times are estimates and may vary depending on your location and customs processing. Some remote areas in Asia and other regions may have extended delivery times or may not be serviceable.
Tracking Your Order
Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your Swimwear Family package every step of its journey to you. Our customer service team is always happy to help if you have any questions about your delivery.
International Considerations
As a global brand with customers worldwide, we want you to be aware that:
- Customs fees or import taxes may apply depending on your country’s regulations
- Delivery to some remote areas may take longer than our standard estimates
- We currently cannot ship to certain regions in Asia and other select locations
Our Happiness Guarantee
If for any reason you’re not completely satisfied with your swimwear, we offer a 15-day return policy from the date of delivery. Just contact our customer care team at [email protected] to initiate a return.
Pro Tip: Planning a family vacation? Order at least 3-4 weeks in advance to ensure your matching family sets arrive in time for your trip!
At Swimwear Family, we’re committed to making your shopping experience as enjoyable as a day at the beach. From our exclusive collaborations to our family-focused designs, we put the same care into delivering your order as we do into creating our swimwear.
Ready to make waves? Start shopping our collections today!
